Guarantee safe & secure checkout
Qatar: Next day delivery (orders before 1pm will be delivered on the same day)
GCC: 2-3 business days shipping and handling (Shipped by DHL Express)
International: 4-5 business days (Shipped by DHL Express)
International shipping countries:
USA, Canada, Mexico.
Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, French Guiana, Guyana, Paraguay, Peru, Uruguay, and Venezuela.
Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Mayotte, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Kingdom, and Vatican City.
-Asia and Oceania
Afghanistan, Azerbaijan, Bangladesh, Brunei, Cambodia, China, Hong Kong SAR, India, Indonesia, Iraq, Japan, Jordan, Lebanon, Malaysia, Pakistan, Philippines, Singapore, South Korea, Sri Lanka, Taiwan, Thailand, Australia, New Zealand.
Algeria, Angola, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Côte d’Ivoire, Egypt, Ethiopia, Ghana, Kenya, Libya, Malawi, Mali, Morocco, Niger, Nigeria, Sierra Leone, South Africa, Tunisia, and Uganda.
(DDU: Shipping and Taxes are not included and are paid upon receiving)
We have a 7-day exchange policy only when order was incorrectly fulfilled, which means you have 7 days after receiving your item to declare if the item you have received is incorrectly fulfilled. We will try to correct any wrong orders as fast as possible.
To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a exchange, you can contact us at firstname.lastname@example.org
You can always contact us for any exchange question at email@example.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.